Can I bookmark or favorite help articles?

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Yes, you can bookmark (or follow) articles you use most frequently right from the Homepage!

Permissions: Only users  signed in  to the Help Center can leverage the Follow feature.

How to Follow Help Articles

  1. Once signed in, you will notice a Follow button at the top right of any help article.
  2. To follow an article, click the Follow button; it will update to say Unfollow to indicate you are successfully following the article.
  3. The next time you sign-in to the Help Center, the article will display in the Quick Access: My Followed Articles drop-down list right on the Homepage.

Note: Followed articles do not "update" to the version of elluminate you upgrade to, nor do they change if you change version from the Help Center header version drop-down. You will need to unfollow and re-follow the new version of an article to change which one displays in your followed list. In some cases you can view the article, and then select a different version from the version drop-down to view that version of the article. This can be an easy way to update your followed articles to a different version.

Important: If you follow an article that is open for conversation you will receive email notifications each time there is a new comment on that article.

How to Unfollow Help Articles

If you no longer want to follow an article:

  1. To unfollow a single article:
    1. Click the article from your My Followed Articles list.
    2. Click the Unfollow button; it will update to say Follow.
  2. To unfollow multiple articles quickly:
    1. Click the Manage Follows button at the end of your My Followed Articles list.
    2. The Following tab will open from your My Activities page filtered to your article follows.

      Note: This page can also be accessed by clicking your name at the right of the Help Center header, selecting My Activities from your profile drop-down, and selecting the Following tab. This page will show all of your follow subscriptions. Click the Show All filter drop-down, to filter this list to a specific follow subscription type such as Articles or Posts.

    3. Click the Unfollow hyperlink at the end of the row for the corresponding article(s) you want to unfollow, which will update to say Follow when successfully unfollowed.

      Tip: To quickly re-follow an unfollowed article, click the Follow hyperlink again so it updates to say Unfollow.

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