After upgrading to a new version of elluminate, studies or features such as Importer or Data Central that were previously available may no longer appear or load as expected. Clear the Google Chrome cache to resolve the issue.
Clear the Cache in Google Chrome
- In Google Chrome, click the More icon (three vertical dots) in the upper-right corner.
- Click Delete browsing data.
- Click More and select All time.
- Select Cookies and other site data and Cached images and files.
- Click Delete from this device.
- Return to elluminate and refresh the page.